Questions? Answered!
Everything people ask us about temporary pool fencing, gates and pool platforms, all in one spot.
Getting started.
How fast can you deliver?
Often on the same day, depending on the time and where our crews are. Next day is guaranteed across Southeast Queensland and Northern New South Wales.
What does it cost?
The same price from 1m up to 40m. The only variables are how long you hire and whether you need a gate. For example, popular choices such as 6 weeks or 12 weeks hire start from $390 and $450 respectively, but show us a genuine written quote that's lower and we will beat it by 5%.
Do you install it?
Free delivery and installation is included, however feel free to set it up yourself if you prefer.
Still have questions? Give us a call. No. 1 response time, any day of the week, any time of the day.
Temporary pool fencing and gates.
What type of temporary pool fencing do you hire?
Purposefully designed and engineered welded aluminium panels, built to satisfy Australian Standards. At just 6.5kg they are light enough for one person to move. Our base plates are made from solid galvanised steel and sit flush with the ground to minimise the risk of tripping. With galvanised steel clamps securing the panels together at the top, and the bases securing the bottom, the fence becomes an incredibly strong, stable and reliable safety barrier for your pool.
Why do I need a temporary fence?
By law, as soon as you start the dig for your pool you must have an appropriate safety barrier (such as a temporary fence) around the hole. Once the pool holds more than 300mm of water, the fence must also have a self closing gate and CPR (Cardiopulmonary Resuscitation) sign attached to it. These laws are there to prevent injury and death from falling into the hole and from drowning.
Do I need a gate?
You must have a self closing gate once the pool holds more than 300mm of water, however even if not required to have one you can hire a gate at any time for easy access while the build is underway.
How much fencing do I need?
When the hole is dug it is larger than the finished pool, so allow about one extra metre per side. On a typical pool that is around 30 lineal metres, and our flat rate covers up to 40.
What if the fence cannot be made compliant?
Very rarely can we not get a compliant fence around a pool. Sometimes obstacles need to be moved, panels stacked two high, panels stuck out over edges or having small sheets of plywood or core-flute attached to them. Whatever it takes, 99% of the time we'll leave you with a compliant fence, and if we can't, then no-one would be able to and we'll tell you exactly why. If a job needs an unusual amount of time or extra staff there may be a small charge, but this is extremely rare and we will always tell you upfront.
What areas do you cover?
We will go pretty much anywhere in Southeast Queensland and Northern New South Wales. From the Sunshine Coast in the north, to Toowoomba in the west and Ballina in the south, we deliver FREE next day guaranteed. Further out? We still deliver next day guaranteed, but a small fee may apply. If this happens we'll let you know up front, before you finalise your order and payment.
Do I need temporary fencing around an above ground pool?
Every pool requires an appropriate safety barrier, such as a non-climbable temporary fence, if any part of the pool is less than 1.2m high from the ground. In theory, an above ground pool may be higher than 1.2m all the way around, but there will always be some form of access, such as a ladder or deck, that reduces the height below 1.2m for that section of the pool. That section will therefore require an appropriate safety barrier, such as a temporary fence.
Read the Queensland pool barrier requirements on the QBCC website.
Still have questions? Give us a call. No. 1 response time, any day of the week, any time of the day.
Hire and terms.
Do I have to sign a contract?
No signature needed. Before delivery you are sent an invoice with the hire agreement attached, and by paying the invoice you accept the terms of the hire agreement. Your hire starts the day we install and runs until the day we pick it up. For a copy of the current Aus Fence Hire QLD hire agreement, please click here.
How do I organise collection of the temporary fence when I'm finished with it?
As soon as your permanent pool fence has been installed and certified by an authorised inspector you can contact us via phone, text or email to let us know that you no longer need the temporary fence. We'll send you confirmation of this and then come and collect the fence, usually within three business days.
If you're getting near the end of your initial hire period, about a week from the expiry date we'll send you an invoice for an extension option of one month's extra hire. This option also acts as a reminder for you to let us know you're finished with the fence, if indeed you are, so you don't end up paying for more hire than you needed.
It is crucial to remember though, that an alternative safety barrier, most commonly your permanent pool fence, MUST be in place before you ask us to come and collect the temporary fence.
Please also ensure that your account has been paid in full at the time you request collection of your temporary pool fence/pool platform. We cannot finalise your booking for collection/removal until your account has been paid in full.
Oh, and in case you're wondering how you arrange for the collection of a pool platform once you're finished with it, it's exactly the same process. Only difference with a platform is that 90% of the time we'll replace it with a fence.
What if some of the fence is missing when you pick it up?
Unfortunately, clamps and the odd base routinely seem to go missing, usually buried in your surrounding landscaping somewhere, and we generally just accept those losses if there's only one or two gone. It's pretty hard to bury a panel or a gate, so if they're not there on pick-up we'll obviously need to give you a call to see what's happened. At the end of the day though, you are responsible as the hirer for the fence whilst it remains with you, and so would be liable for any replacement costs if, after all other avenues are exhausted, the materials are still missing, however this is extremely rare.
What if some of the fence is damaged?
It depends how bad the damage is and what the cost would be to repair it. We accept that general wear and tear occurs, so usually dents and scratches are not an issue. If a panel is completely destroyed or broken in half, then again we'll need to call you to see what happened. At the end of the day, as the hirer you would again be liable for the costs, however, this is very rare and generally any damage is covered by insurance associated with the build.
Still have questions? Give us a call. No. 1 response time, any day of the week, any time of the day.
Pool platforms.
What is a pool platform made of?
Our platforms are built from Laminated Veneer Lumber (LVL) bearers and joists of varying sizes depending on the size and type of platform being constructed. On concrete pools we use props for extra support. On fibreglass pools we use thicker LVLs and no props, so the shell is never damaged. The top is sheeted in F17 form ply or Colorbond. Do not settle for inferior designs that buckle, bend and bow.
What size pool can you cover?
For fibreglass pools we can cover up to about 4.5m across, simply because that's about as big as they get. For concrete pools there is really nothing we can't handle.
Does my pool need a fence or a platform?
By law, every pool built in Queensland must have an appropriate safety barrier. This is usually achieved via the installation of an approved temporary fence, like you'll get with Aus Fence Hire QLD. When a pool is being built as part of a whole new home build, the pool will be built first, simply due to access issues. Therefore, the builder will usually request a platform go on the pool for the duration of the house build. Whether a fence is also required is up to your individual certifier, as there is no legislation currently in Queensland pertaining to pool safety that acknowledges a platform as an approved safety barrier. So it's a bit of a tricky one and depends on what scenario is prompting your need for a platform. Best to give us a call and together we can work out the best fit for your circumstances. At the end of the day though, we can assure you that either with or without a fence, being securely bolted to the concrete surrounds of your pool, our platforms provide an extremely effective and safe barrier for your pool, complying with all the relevant design aspects that pertain to fence certification.
How long do the platforms last?
A platform sheeted in Colorbond will last indefinitely. To be honest we don't know, as we have never had one start to go bad. Ever!
A platform sheeted with plywood could last anywhere from 12 to 18 months before the sheets begin to go soft on the edges and become brittle. Even so, it is best to start inspecting the sheets at least every month from about 6 to 8 months, especially if they have been subjected to a large amount of rain or very high humidity. At a minimum, if you choose to use plywood (and some builders will encourage or even demand this) ensure your installer is prepared to come and replace the plywood sheets if they start to become soft and brittle.
At Aus Fence Hire QLD, we prefer to use Colorbond, and we are unique in the industry as the only installer of pool platforms that uses this superior material. Be very wary of choosing a plywood platform if you intend on having it for more than 12 months.
How long does it take to install?
Anywhere from one hour to a few hours. Either way it is done in a day.
How do you know what a platform can hold?
Each platform design, 110kg, 225kg and 450kg, has been engineered to the exact millimetre and kilonewton by our team of engineers, and each is built to hold well above its stated load for added safety.
Is a platform certified?
There are clear guidelines for temporary pool fencing and gates, but these do not currently extend to platforms, so whether one is accepted comes down to the individual pool inspector. What we can tell you is that our platforms are safe and secure. Done right the first time, every time, for your peace of mind.
Queensland compliance requirements
For the full pool barrier requirements that apply in Queensland, read the Queensland Development Code MP 3.4 Swimming Pool Barriers (PDF).
Still have questions? Give us a call. No. 1 response time, any day of the week, any time of the day.